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Agreed. Just in case, here are some quick numbers so far, for the record:

Week 1: $24.80 / 12 people

Week 2: $4.24 / 7 *

Week 3: $30.08 / 19

Week 4: $110.64 / 44

Week 5: $379.56 / 71

Week 6: $615.66 / 98

Week 7: $600.99 / 110

As you can see, we slowed this past week, to be honest. Looking for advice on getting back to ~doubling each week. :-)

* In week 2 our payment processor died. We were expecting $55 / 26. See also:

http://blog.gittip.com/post/25565694263/how-not-to-get-acqui...



As you can see, we slowed this past week, to be honest. Looking for advice on getting back to ~doubling each week. :-)

I'm afraid you're probably going to be looking at a plateau until you can get the payments thing straightened out permanently so that recipients can depend on getting an ACH every Friday (or Monday, whatever). Closing that loop will instantly motivate every open source hacker to put a "Help fund my work @ Gittip" button everywhere. Bummer the BalancedPayments option didn't pan out.


Bummer the BalancedPayments option didn't pan out.

It's panning out; we're in the process of helping him with the integration.

Also, the "once a week" payout period is unique to Gittip's model (maybe because Stripe requires a 7-day wait?). With Balanced, a marketplace can pay out as frequently as it's earning: even daily. So that's an option Gittip can consider in the future.


Ah, sorry; last I saw, he was heading towards Braintree with a a 6-month horizon for the various merchant account approvals, etc. I hope the current path works out. :-)


Yes, new cards are going into Balanced as of this morning. Hoping to implement payouts for people in the US in the next week or two:

https://github.com/whit537/www.gittip.com/issues/22


Isn't this what wepay.com was supposed to solve?


I called WePay and talked to a sales rep. The "API side" was busy so he said they'd get back to me, but I never heard from them:

https://github.com/whit537/www.gittip.com/issues/69

By contrast, Balanced stepped forward and contributed the bulk of the integration with their service:

https://github.com/whit537/www.gittip.com/pull/137

To be honest their product isn't as tight as Stripe (had to work around a few library bugs and deployment hiccups), but they have been super open and supportive and respectful of Gittip as a community.


You're comment should be required reading for HNers. SUPPORT is critical even over "coolness and hype"

The fact that these other solutions MAY be better - your experience is with Balanced is going to be what sets them apart and gives them your business.

I'd be willing to bet that the Balanced folks have experience working as contractors. Contractor work is founded on features and capabilities, but their work is kept alive and well through the relationship and support they give their customers.

This is the failing of many "rock star" developers - you may have an incredible resume, but if you're an asshole who would want to work with you.


For the record, I did receive an email from WePay in response to this comment: "I realize that there's nothing to be done now, but wanted you to know that we do take customer service seriously and apologize for the lack of follow up."




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