Learn why: Figure out why you do things the way you do. Write it down, make screen casts, whatever.
Teach why: The how can always be evolving and updated. Store it in a wiki. Google docs aren't searchable.
Don't prematurely automate: Be sure to systemize your business before automating it. If you automate a process that isn't reasonably mature manually, you will have lots of pains.
Learn why: Figure out why you do things the way you do. Write it down, make screen casts, whatever.
Teach why: The how can always be evolving and updated. Store it in a wiki. Google docs aren't searchable.
Don't prematurely automate: Be sure to systemize your business before automating it. If you automate a process that isn't reasonably mature manually, you will have lots of pains.