Had a similar experience with Paypal about a year ago. I reported them to the Better Business Bureau for unethical business practices and Paypals response was basically "well its not illegal so we're going to keep doing it".
Great, and I will keep not using your site, and I will keep filing complaints through every forum possible until we eventually end up on a new site and the circle of life of
useful startup--->gets an ego and stops caring about customers--->replaced by new useful startup
continues.
EDIT: The best part was they accused me of three things:
1) Being a newer member (I opened my account in 2000 so I'm not sure I agree.)
2) Not having enough account history. (In the 12 years I've been a member I tend to make 1-2 transactions per month).
3) The transaction being "abnormally large". (I get paid rent and pay rent through the account for thousands of dollars at a time, the transaction in question was for $400 dollars)
Great, and I will keep not using your site, and I will keep filing complaints through every forum possible until we eventually end up on a new site and the circle of life of
useful startup--->gets an ego and stops caring about customers--->replaced by new useful startup
continues.
EDIT: The best part was they accused me of three things: 1) Being a newer member (I opened my account in 2000 so I'm not sure I agree.) 2) Not having enough account history. (In the 12 years I've been a member I tend to make 1-2 transactions per month). 3) The transaction being "abnormally large". (I get paid rent and pay rent through the account for thousands of dollars at a time, the transaction in question was for $400 dollars)
basically paypal can diagf.