According to their book, they don't listen to feedback!
"That's why you start with no. Every new feature request that comes to us -- or from us -- meets a no. We listen but don't act. The initial response is "not now." If a request for a feature keeps coming back, that's when we know it's time to take a deeper look. Then, and only then, do we start considering the feature for real."
There's a fine line between having opinionated software and having stubborn software that doesn't respond to user feedback.