For instance, I believe Callcenters are in big trouble, and so are specialized contractors (like those prepping for an SOC submission etc).
It is, however, actually funny how bad e.g. the amazon chatbot (Rufus) is on amazon.com. When asked where a particular CC charge comes from, it does all sorts of SQL queries into my account, but it can't be bothered to give me the link to the actual charges (the page exists and solves the problem trivially).
So, maybe, the callcenter troubles will take some time to materialize.
It is, however, actually funny how bad e.g. the amazon chatbot (Rufus) is on amazon.com. When asked where a particular CC charge comes from, it does all sorts of SQL queries into my account, but it can't be bothered to give me the link to the actual charges (the page exists and solves the problem trivially).
So, maybe, the callcenter troubles will take some time to materialize.