Hacker Newsnew | past | comments | ask | show | jobs | submitlogin

Why would you assume that Costco returns are due to supplier mistakes?

Costco are legendarily permissive with returns, to extent of things like accepting bare stick-like xmas trees back after xmas, and giving a full refund, but ultimately this is to their advantage in encouraging mindless consumerism (which is also the general American model - no-question-no-fault returns are generally an American thing, not a worldwide one).

Now, a liberal return policy may work out for Costco, and Costco is obviously a high volume hence desirable customer for a supplier, but if Costco is pushing much of the cost of returns back to the supplier, that does change the picture a bit!





Those returned trees don't get sent back to the supplier, they get deducted from a pre-negotiated spoil allowance which is something separate. The supplier returns will be things like badly stacked palettes.



Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: