OK, looking at the actual link and not just bloviating my opinion this seems less offensive. These aren't Health Records in the sense of official documentation by doctors but communications with patient. I see some of it is initiated by patients, but it seems the majority is the provider using it in communication with patients/family... I can slightly understand that, but man I'd be annoyed if it was more than a smiley face once or twice. Maybe it's for patients who are children and parents can show to kids. I was thinking patients using it may be typing on a phone where this shit is much easier. But if it's from professionals, it's likely shitty AI autoresponses, i bet. IDK.