+1 to this. I had a long conversation with a local shop that went to only ordering online or through an enslaved ipad on a pedestal at the entrance. I explained to them that I wasn't going to use their app or web page online and the iPad at the door has people trying to figure it out so orders take longer, and the combination means I just won't eat there any more.
I also stop going to these places, and also not out of any deep principle, it just isn't something I want to waste my life doing, I'll go somewhere i can just ask for what i want to order.
