I've felt the same about Reddit subs, the few times I tried asking something. Very discouraging when you're having some trouble in life and looking for help online.
I mostly frequent smaller subreddits with at most a handful of mods for niche subjects and it's great. Then when I occasionally need to ask a question in a bigger one... out come the mods who live for the rules.
That's dangerous. If you get banned from a large subreddit you often get banned from the site, even if you mod other subreddits, which are then banned for being unmoderated.
