Not exactly false answers. As far as I gather this is the same issue that prevents customers from making negative reviews about businesses. The business can just threaten a defamation suit and then the platform (Google Maps, Trustpilot, etc.) are pretty much required to remove the review [0].
So the only thing happening here is they consider Google to be the author of the AI answers and apply a similar sort of anti-defamation law. Perhaps it's a good consequence but the law that allows for this seems to be quite broken.
So the only thing happening here is they consider Google to be the author of the AI answers and apply a similar sort of anti-defamation law. Perhaps it's a good consequence but the law that allows for this seems to be quite broken.
[0] https://www.settle-in-berlin.com/google-reviews-removal-defa...