It's only for this model, not the one you're already using. And they're not training on the data. It's supposedly to detect abuse etc (such as someone retrying repeatedly with different variations to get around their protections)
Sure, some trust is required that they aren't breaking their own terms of service (which legally enforces that they won't train on your data), but the same is true of every company/service you deal with (AWS, Google, your CRM etc). Their entire business model depends on enterprises trusting them.
But if you're going to take your distrust that far then the issue is that they have your data at all, not that they are telling you that they will retain it for 30 days.
>If that were dominantly true nothing would function at all
And yet it is, and most things still function. Now what?
>You trust and rely on thousands of people and services every day
And I, and everybody else, distrusts and tries not to rely on thousands of people and services every day too.
Do you lock your car? Or your door? Do you use your username as password trusting nobody would stoop so low as to break it? Do you trust the goverment to put your tax money to good use? Do you trust emails with great offers from websites you didn't subscribe to? Do you trust companies not to sell your personal data?
>As others have said, if you're this skeptical I don't see why you would have been using them before this retention increase.
Because they have a technically more capable offering. For absolutely no other reason.
We’ve repeatedly watched that trust abused and exploited in these last few years, in both public and private sectors (including specifically in this field). I broadly agree with you, but I tend to think it’s a finite resource that’s eroding rapidly just now.
If that is the question. Those customers anyway won't be using any LLM or cloud services in first place. If you are a jornalist investigating nations, stay away from everything.
If you don't trust them, then no policy is enough. Technically everything you send to the model could be stored by them. Personally I do worry about that especially as an average consumer not an enterprise, no one is looking out for us and we don't get any guarantees. But enterprises will get the right treatment because they would find out and sue Anthropic if they lied.
I mean, if we're assuming they're just willing to lie and violate their own TOS then how could you ever be comfortable with them regardless of this 30 day period (or really any online service)? This seems like a bit of a silly take.
Maybe, but to do so they'd need to offer new terms of service and we'd have to accept. I believe they'd lose a lot of their core business market if they did so.
You think companies would be ok with terms of service that allow potentially distributing their data and internal knowledge? It's an interesting question, though they tend to be more conservative than consumers
