If it's not your job, then just ignore the reports.
If it's actually critical, someone will put money on the table and then it's a business. And then it's about scheduling and resourcing - also should not burn anyone out.
Just because many people have false sense of entitlement as soon as they get a free offering, it does not mean anyone needs to accommodate them.
Just doing what others wish is not conscientous in itself! It _may_ be depdending on situation but it can be just pathological towards the self.
When it's psyhocologically hard to do things you imagine will dissapoint someone that's probably not concientousness. It's more like low self-esteem or codependency.
It's very hard for someone to tell these apart themselves. Hence when this topic pops out it's good idea to remind that being super-accomodating may in fact be a personality flaw - that can be healed if acknowledged.
There is very large spectrum between "trying not to dissapoint anyone" and doing what you know is the right thing.
Sounds like their problem, not something a SaaS product should dance around.
Yet they kind of did. I've limited participation in my libraries with GitHub's setting that nobody who made an account in the last 6 months can do anything in my repos (after some misguided hustler thought they're an easy target and posted an ad).lp
Time's marching forward though. Wonder what will happen after a few more months. We'll have bot spam accounts that are no longer as fresh.
A great majority of business applications do run on open source projects, and in turn, are affected by them if things go awry. It’s a prisoner’s dilemma in this case.
If it's not your job, then just ignore the reports.
If it's actually critical, someone will put money on the table and then it's a business. And then it's about scheduling and resourcing - also should not burn anyone out.
Just because many people have false sense of entitlement as soon as they get a free offering, it does not mean anyone needs to accommodate them.