>In a twisted kind of way, the replies were reasonable and logical. They're not dumb, they can see it was crap. No one org can actually own this fix, so in that kind of situation it realistically requires someone like Bill to choose someone to drive it, and demand updates to ensure that everyone gets aligned. Telling his execs, especially in a company so notoriously political and "empire" oriented as it was, isn't going to work.
This goes right back to the leadership failure on Bill's part. If your company is structurally incapable of producing good products (which Microsoft assuredly is and still was) then it's on you as the CEO to implement the correct structures.
That's literally the purpose of upper management: you create the conditions for success to happen.
This goes right back to the leadership failure on Bill's part. If your company is structurally incapable of producing good products (which Microsoft assuredly is and still was) then it's on you as the CEO to implement the correct structures.
That's literally the purpose of upper management: you create the conditions for success to happen.