I would argue they need 1 product owner for the app surface so I can’t see their org structure so clearly. Those jagged edges and users hitting blocks depending on what section of the app they were in are design failures, I know how a computer works and when using the Claude app it wasn’t always clear to me what the right combo of things to press to get my desired outcomes.
Yeah I don't disagree, ChatGPT/Claude both could really stand a UI/UX pass (and a perf pass for Firefox's sake lol). I was more expressing the perennial fear of power user features being jettisoned in favor of the lowest common denominator.
