I don't think that's being fair to the parent post's point. They're implying that the research, by focussing only on a productivity metric, may miss out on job satisfaction issues that cause top performers to leave. They're not contradicting the research, just pointing out that the issue is complex.

If that's the point, then I'll agree that the issues is indeed complex. This all highlights the need for more research in an age of better tools for videoconferencing and cloud project/file management.

As a management major (do regret) I was taught that it only works when there are clear definitions and metrics for success, especially routine tasks that require less creativity. I don't see that backed well by modern research, and I wish we had better research.

I also feel the anger people (especially programmers, it seems) feel about not being able to work remotely is misplaced. If it upsets you that they want people to work face-to-face, you're probably not a good fit for the company culture that requires it anyway.