It sounds like you have bigger problems than can be addressed by the hard-working people in Redmond.

Undoubtedly, you're correct :)

> I'm pretty sure I can upgrade to a service pack. Changing versions, OTOH, probably requires approval from management.

Two things are apparent: 1) The problem you are addressing is a management problem in your organization, not a problem with Microsoft releasing a new version of VS. 2) You aren't the decision-making customer for Microsoft VS at your organization, so even the problem you had was with VS, it wouldn't necessarily be a problem MS would have much incentive to address.