I concur with the point that they did not differentiate enough with their free competitors.
I remember being thrilled when I read Dalton initial essay on the topic and did register an account but a free one.
One reason why they failed was to reduce the barriers of entry for new users. Joel had a article[1] on in Yr2000 on the levels Microsoft went to convert users from Lotus 123.
My guess is Dalton and Co failed to think on these lines
I remember being thrilled when I read Dalton initial essay on the topic and did register an account but a free one.
One reason why they failed was to reduce the barriers of entry for new users. Joel had a article[1] on in Yr2000 on the levels Microsoft went to convert users from Lotus 123.
My guess is Dalton and Co failed to think on these lines
[1] http://www.joelonsoftware.com/articles/fog0000000052.html