something to reduce the waiting time while making customer service calls. may be an iphone app. I specify the service (PSEG), time I would be available (4 pm to 9pm), expiry date (3 days). It would call the damn service on my behalf, and connect me once a human is on the other side, without disrupting any of the other phone tasks. no clue how it is technically possible, or if something like this already exists.
Since the iphone is not advanced enough to support background processes, the only way it would be possible would be through a server side process. Interesting idea, and definitely worth a try I guess.
> Since the iphone is not advanced enough to support background processes
To be pedantic, the OS fully supports this. Apple simply doesn't allow third-party processes to do so (yet). Might be doable using push notifications, though.