What I always wonder - do people actually use email for private communication? Everybody uses email at work, but at home? From time to time I sign up for a new service or order something and get confirmation mails or I send a couple of emails back and forth to resolve an issue with a service I am using, but it is always between me and some business.
The number of emails I have written to or received from friends is negligible and I am not aware of anyone heavily using email for private communication. Everybody just calls or writes a SMS or uses WhatsApp or Facebook or ICQ, but never email.
So am I - and the people I know - a rare case or did just nobody advertising email related stuff recognize that no one uses email for private communication?
I may be an odd one, but I use email for personal things. If messaging a group of people, there's inevitably someone who refuses to get Facebook or doesn't have a smartphone or never checks their texts or something. At the same time, everybody has an email address that's checked at least daily (at university, and email's how anything course-related is communicated).
By emailing, it removes the cognitive step of working out how to contact someone - it just works. Yes, I'll use text or Facebook for certain things with certain people, but email is something that just works with everyone.
University is a bit a odd case - it's often a mix between work and private life and during that time I indeed used email quite a bit more for private communication.
Same here, and I believe that's the norm. I was confused by "we love email" and their choice of showing young people messaging each other as the typical use-case for email.
Not sure how much value my data point is worth to you, but yes, I use email for personal communication. I also use most of the RTC/IM methods as well, but email is the best communication tool because it allows for a wide variety of content (text/images/attachments) while being cross platform. Any device with even the slowest internet access and either an email client or a web browser can be a terminal for someone to communicate.
I don't why your comment triggered that thought but it happens that almost no one in my circle of friends has much to do with IT - they have computers, but they use them to surf the web and play games. I bet almost no one has an email client installed. So maybe it is more common to use email under tech-savvy people.
Email is probably the main method of text communication with about half of my friends and relatives. Plus I have a few subscriptions, notifications etc.
Most of my non-face to face communication is email. But I'm old, and I have old friends. My phone is mostly for listening to voicemail and letting the NSA know where I am. [Hi guys.]
If I could just get my sixteen year old to email me instead of text, I'd be very happy.
The number of emails I have written to or received from friends is negligible and I am not aware of anyone heavily using email for private communication. Everybody just calls or writes a SMS or uses WhatsApp or Facebook or ICQ, but never email.
So am I - and the people I know - a rare case or did just nobody advertising email related stuff recognize that no one uses email for private communication?