> However the author couldn't come up with any specific examples where Hughes or Vidra are unreasonable people
I would say the key point of the lines you quote isn't that they were unreasonable people, but that they catastrophically failed to understand the staff -- resulting in them being seen as unreasonable.
Though, there's plenty of specific examples -- most of the article, in fact -- of specific events that contributed to this feeling, and specific warnings that Hughes received that should not have made the mass exodus a surprise.
I would say the key point of the lines you quote isn't that they were unreasonable people, but that they catastrophically failed to understand the staff -- resulting in them being seen as unreasonable.
Though, there's plenty of specific examples -- most of the article, in fact -- of specific events that contributed to this feeling, and specific warnings that Hughes received that should not have made the mass exodus a surprise.