I second education. Not just the software for teaching, but the software that the teachers use to manage schedules and grades. And the software that the school uses to manage student information. And the software that the school library uses... something that doesn't need to be rebooted every Saturday. I won't even mention the ugly, slow software that the school nurse uses. It's all slow and insecure, the UIs are never intuitive. This is why educators have trouble adopting new software: their days are broken up into finite slices of time. They have only a few short minutes to get ready for the next class, and an even shorter number of minutes to capture the attention of the students... there's just no time to be struggling with fussy, unfriendly software. This is equally true for the smartboards -- half the time they don't play nice with whatever is being plugged into them, and you have to believe that the students lose respect for a teacher they see cursing at a machine.