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> If you're on pager duty, you're at the bottom.

This depends on the company. At mine, I (as a dev) might get paged when there's an issue with my website, but I can forward the call on to, say, the web servers team (meaning they get paged) if it's ultimately to do with their config.



What good does that do if the web servers team aren't on call? I thought the point was to have someone on call to deal with things.


They are on call. It's a big company with multiple teams, each team has someone on call.


Don't even get me started on this. I worked at a place where I noticed an account getting added to Domain Admins over a holiday. I attempted to call the head infrastructure guy - who didn't pick up. Later I found out the reason why he didn't pick up was because he didn't recognize the number.

Granted - I probably could have left a VM and he probably would have called me back...but I would kind of expect him to pick up on a phone that was paid for by the company...




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