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One time I got an e-mail from Amex saying my account may have been compromised and to click a link. Fearing a phishing attempt I went direct to their website and logged in. A big red banner said to contact them ASAP. I called a number they gave. They asked if I ordered plane tickets for Turkey. I said no. They said ok, no worries, they auto-blocked the purchase. We went through my history to make sure everything else was correct, it was. The card was cancelled and they mailed a new one overnight. It was under 22 hours from e-mail to new card in hand. I was very impressed.

My sister has info stolen from a fake pad at a gas station. It was a debit card. She got all of her money back but it took close to 6 weeks to fully resolve. If you live paycheck to paycheck, and at the time she wasn't too far off, that can be a very difficult situation. It worked out in the end but it was definitely painful for her.

By and large these are not "ruined life" events. Identity theft and fraud are, unfortunately, common and mainstream enough that hitting "ruined life" level is exceptionally difficult. Back in the 90s when the average person didn't know those terms it might have been more common. But now it's just something that everyone, individuals and corporations, have to deal with.



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