I agree with your overall frustration but metrics are important. How much does that 'something' matter to you? How often is it repeated? Is the problem, that matters to you, getting solved effectively or is the problem getting worse?

For example, if I want to feed the homeless and I volunteer to do that but the problem is metrically getting worse, there is a greater conflict at large. The house is burning and you're only throwing a handful of water at the problem.

Context and effectiveness are important.