This is no excuse. A company that fails to scale its customer support along with... | Hacker News

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dandelany on July 27, 2015 | parent | context | favorite | on: Steam hit by major security breach

This is no excuse. A company that fails to scale its customer support along with its customer base deserves every ounce of criticism they get.

ekianjo on July 27, 2015 [–]

I'm not saying this is an excuse. They are just not investing any headcount in it. That's a fact.

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