> ...make sure you have a copy of the same OS available to you as you help.
Hard to overemphasize this aspect. I would even add this to the localization level, as some menus and even keymaps differences could turn a simple task into madness!
Also, have limitless patience and wisdom to postpone some stubborn task for next, hopefully more relaxed time. Better yet set things up in person, if possible ahead of time, to avoid all the unnecessary annoyance.
This all assumes the receiving side indeed wants this type of assistance, as too often people in age may prefer to rely upon their time-provem and familiar ways to deal with tasks.
Hard to overemphasize this aspect. I would even add this to the localization level, as some menus and even keymaps differences could turn a simple task into madness!
Also, have limitless patience and wisdom to postpone some stubborn task for next, hopefully more relaxed time. Better yet set things up in person, if possible ahead of time, to avoid all the unnecessary annoyance.
This all assumes the receiving side indeed wants this type of assistance, as too often people in age may prefer to rely upon their time-provem and familiar ways to deal with tasks.